Help Desk Priority Desk
KB: Knowledge Base - Article #101: Logging In.
Logging In.

A. If you do not have an account with Uncommon Solutions:

  1. Click "Sign Up" on the menu bar above.
  2. In the [New user] area, enter a username, which will be first-initial-last-name in lower case without space or dashes.
  3. Create a password.
  4. Please supply the other information requested as well so we can better serve your needs in the future. 
  5. Click "Sign up and Sign In".

    You are now ready to use the Priority Desk of Uncommon Solutions.

B. If you are a first time user, but have been given a user name and password by one of our staff:

  1. Click "Sign In" on the menu bar above.
  2. In the [Returning user] area, enter your username and password and click "Sign In".
  3. Click "My Account" next to your name at the top-right of that window and then "Edit User" on the left of the next.
  4. Please supply the information requested so we can better serve your needs in the future.
  5. Click "Save".

You are now ready to use the Priority Desk of Uncommon Solutions.

C. If you have a username, but have not been assigned a password:

Option 1:  Using the [Returning User] sign-in area:

  1. Enter your username and just click the "Sign In" link.
  2. You will now want to create a password by clicking "My Account" next to your name at the top-right of that window and then "Edit User" on the left of the next.
  3. Please supply the other information requested as well so we can better serve your needs in the future.
  4. Click "Save".

You are now ready to use the Priority Desk of Uncommon Solutions.

Option 2:

  1. Enter your username or e-mail address in the slot provided under the [Returning user] area and click "Send me my....".
  2. When you receive your account information, sign in under [Returning user].
  3. After clicking "Sign In," click "My Account" next to your name at the top-right of that window and then "Edit User" on the left of the next.
  4. Please supply the information requested so we can better serve your needs in the future. Click "Save".

You are now ready to use the Priority Desk of Uncommon Solutions.

Applicable Services:
PC
Article updated by Sadowski, Walt at 5/15/2008 3:23:30 PM
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