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KB: Knowledge Base - Article #116: Intercom feature on Polycom phones
Intercom feature on Polycom phones

Do you know of the setting in the Polycom config files to enable a ring type as speaker phone so when the feature code to dial into someone's intercom it rings directly into speakerphone?

 

Here are the configurations we use to set our phones to Auto Answer intercom.

Please be advised that Switchvox is not responsible for any damage that may occur as a result of tampering with the cofig files.

 

Intercom/Paging:

-----------------

 

In sip.cfg,

 

Find:

<alertInfo voIpProt.SIP.alertInfo.1.value="" voIpProt.SIP.alertInfo.1.class=""/>

 

Replace with:

<alertInfo voIpProt.SIP.alertInfo.1.value="Intercom"

voIpProt.SIP.alertInfo.1.class="8"/>

 

 

Find and make sure it matches:

<ringType se.rt.enabled="1" se.rt.modification.enabled="1">

 

 

Find:

<CUSTOM_1 se.rt.8.name="Custom 1" se.rt.8.type="ring" se.rt.8.ringer="5"

se.rt.8.callWait="7" se.rt.8.mod="1"/>

 

Replace with:

<Intercom se.rt.8.name="Intercom" se.rt.8.timeout="1000"

se.rt.8.type="ring-answer" se.rt.8.ringer="5"

se.rt.8.callWait="7" se.rt.8.mod="0"/>

Keywords:
polycom intercom
Article updated by Danny Lo at 8/14/2008 5:38:40 PM
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